Aeonix Features & Applications
UC Client – Aeonix Touch
Aeonix Touch is a state of the art client communications manager that enables enterprises to improve their communications both internally and externally, while saving time and money. All your enterprise communications tools are available to all users, no matter where they are, to ensure continuous communications and excellent customer service.
Available for both mobile and desktop, Aeonix Touch users can access their Aeonix system from anywhere in the world.
“Control Mode” enables Desktop users the freedom to choose whether they make their calls from their desktop client OR from their telephone for better audio quality.
Call Recording – Aeonix Logger
Trusted and proven, reliable and resilient, Tadiran Telecom offers an intelligent, flexible recording solution enabling contact centers, financial institutions, transportation, utilities, public safety and other vertical markets to document all information related to business operations, protect commercial confidential information and mitigate risk. Tadiran Telecom’s Aeonix Logger can record your multimedia interactions from your IP telephony environments and agents’ screens, across any number of locations. It provides the capability to capture, store, tag, search and replay multiple interactions.
Along with Aeonix ScreenLogger, Quality Monitoring (CPCe), Integrated Management Platform (IMP) and more, the Aeonix Call Logger will significantly provide value added capabilities which will optimize your organization’s operational efficiency
Tadiran Telecom solutions are well recognized as the reliable and flexible choice for the hospitality industry. With a vast array of telephone terminals, ranging from standard single line phones, to display phones and softphones, Tadiran UC&C solutions provide demanding travelers with multiple features, staff with transparent administration, and everyone with ultimate ease-of-use.
- Full integration with property management systems (PMS)
- Guests voice mail management, wake-up calls, and do not disturb functions
- Voice paging to guests rooms
- Room status by housekeeping staff from room’s phone
- Contact center application to support sales agents
- Video and audio conferencing for business meeting rooms
- Collect and analyze call records from multiple sources and create guests associated invoices
Unified Messaging – SeaMail
SeaMail, Aeonix’ Unified Messaging application is a powerful integrated unified messaging system designed to increase productivity by consolidating voicemail and email into a single inbox. SeaMail includes text-to-speech capabilities and offers comprehensive system and usage reporting on both a real-time and cumulative basis.
Premises Security – Aeonix Dispatch Console
Various vertical markets, such as power and transportation, demand simplification and optimization of daily dispatch communication operations. The Aeonix Dispatch Console allows organizations to rapidly respond to incidents, emergencies, and facility events, and supports interoperable communications among users of all devices (wherever they are located). It also provides control of remote extensions through an easy-to-use on-screen interface.
Attendant Console – Sea Attendant
The Sea Attendant call management application empowers attendants to effectively handle inbound and outbound calls for other Aeonix system users. It allows attendants to activate a host of telephony features on their behalf, including consultation calls, 3-way conference calls, and redirect to voicemail. Additional information can be sent to the called party in the form of real-time Instant Messages and off-line sticky notes.
Call Accounting – Aeonix Call Accounting
Aeonix Call Accounting is a robust, feature‐rich call accounting application, delivering complete visibility into the system’s telecommunications usage. Aeonix Call Accounting allows your company to comprehensively manage telecommunications expenses by tracking all incoming and outgoing calls. The data collected can instantly be reproduced in the form of statistical reports. In addition you can track desktop phone, softphone and mobility call records for a holistic view of all your telecommunications usage.