The transportation market segment, primarily composed of airports, railways, subways and trucking companies, has special communications requirements. First and foremost, these companies are responsible for human lives, a fact that raises their communications needs to “mission critical” levels. This industry looks for systems that have the highest level of reliability and the lowest level of system failure. Secondly, offices and stations in the transportation industry tend to be geographically dispersed. Therefore, support of multi locations via IP networking is another requirement of high priority. In addition, connection to customer databases and systems that already exist is of utmost importance. Last, but certainly not least, most of the companies in the transportation industry must provide a high level of service to their customers. Contact centers and IVR applications were developed for exactly these types of customers. Tadiran Telecom’s solutions meet all the above important requirements. Other Tadiran features and benefits of special interest for the transportation industry include: - Computerized Attendant
- FlexAir wireless DECT handsets
- E911
- QSIG and IPNET networking
- CFM advanced network management system
- Call center flexibility
- Safety and reliability
- Disaster avoidance
- Graphical administration
- Multimedia messaging
- Automatic Call Distribution
- Extensive paging features
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