Tadiran Telecom today announced the EMEA and APAC launch of the Composit Contact Pro (CCP), its next generation call center management solution for the Coral ACD call center. CCP is IP based and includes among its features real time monitoring and historical reports, which are designed to maximize Service Representative's productivity, enhance the customers’ experience and improve overall service and efficiency. The CCP is the newest member of Tadiran’s wide range of call and contact center solutions.

For full announcement press here