• System/Group Administrators – have access to all pages in the portal and can manage all entities within their system, including user and trunk groups. In addition, administrators can configure system alerts, notifications, system performance monitoring, and historical reporting.
• Users – have access to a personalized portal for the purpose of modifying their own settings, including endpoints, call routing, and mobility rules.

The portal makes the complex task of setting up and maintaining a telephony system simple and straightforward. The intuitive structure of the portal minimizes the time needed to get familiar with the application and therefore reduces training requirements considerably. Detailed context-sensitive online help is always available at the click of a button. In addition, incorrect parameter entries trigger clear, straight-to-the-point error messages. The portal’s intuitive approach allows for the fast yet comprehensive configuration of all system components and settings—users, gateways, terminal and hardware equipment, numbering plans, and so on. All database programming is accomplished in real time, with changes in the database instantly and simultaneously distributed to all Sea Softswitch servers in the system.