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SEA SOFTSWITCH - FAMILY OF UNIFIED COMMUNICATIONS SOLUTIONS |
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Tadiran Telecom's Sea Softswitch family is a complete VoIP unified communications solution. As a complete multimedia-over IP unified communications platform, the Sea Softswitch is a real-time, fully distributed system with built-in redundancy and fault tolerance. User-centric by design, it provides multiple applications to meet the changing needs of users while offering businesses of all sizes great flexibility in meeting their communications needs.
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- Fully distributed architecture – robust, state-of-the art distributed system with real-time, advanced database replication, full redundancy, and built-in fault tolerance with no single point of failure
- Unified Communications – application-rich, including presence, IM capabilities, outlook integration, conferencing and much more via a convenient desktop productivity tool complete with built-in softphone
- Unified Messaging – built-in voicemail and unified messaging module packed with features
- Full featured SIP functionality – including third party SIP endpoints, SIP trunks, and gateways without any additional hardware
- Closed User Groups – provides the flexibility to share or separate services and resources within a single system, enabling a virtual telephony system per group of users
Business Benefits
- Unified Communications – UC desktop client enhances co-worker and customer interaction, ultimately translating to substantial cost savings to the organization
- Investment protection – whether upgrading from an existing Coral system or using legacy equipment, the Sea Softswitch allows organizations to lower their total cost of ownership with minimal implementation costs
- Scalable architecture – with maximum scalability on an extendable platform, the Sea Softswitch can be expanded or upgraded accordingly to meet the organization's changing needs
- Business continuity – fault-tolerant and redundant by design, telephony service continues uninterrupted in the event of network failure
- Open standards – allows for interoperability by adhering to strict industry standards (including SIP, MGCP, and CSTA protocol support)
- Unified Management – centralized, web-based single point of administration for all users
- User Centric – designed with the user in mind, the Sea Softswitch provides applications to match the user's changing needs
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Sea Softswitch Packages and Components
The Sea Softswitch family runs on industry-standard servers (IBM, Dell, and others) and is offered in packages designed to meet various business needs. The Sea Business Server package is for small businesses seeking a standalone communications solution. The Sea Enterprise Server package is for larger organizations with distributed deployments geographically dispersed over multiple sites.
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Wave Gateway – provides telephony connectivity for integrating the Sea Softswitch with telephone digital circuits, analog trunks, and single-line analog stations
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Terminals – the Sea Softswitch supports a wide range of Tadiran feature-rich IP phones (SIP and MGCP) and Desktop Softphones, as well as 3rd party SIP terminals
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Sea Softswitch Applications
Sea Softswitch is essentially a communications services platform that supports many advanced built-in and 3rd party applications, such as voice and text messaging, video sessions, and user presence, as well as a variety of other applications including:
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SeaMail (Unified Messaging) – includes advanced automated attendant, several schedule-programmable operation modes, task automation, full convergence, flexible message handling, and customizable message routing programming. Available also in Enterprise version that can handle multiple services, such as IVR, Directory Assistance, and Unified Communications, as well as larger applications and additional features, including speech recognition and Text-to-Speech.
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Sea Softswitch Portal (Web-based Administration) – System Administrator, Group Administrator, and End User multi-level unified management system for all Sea Softswitch programming
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Sea Navigator (UC Client) – smart personal desktop productivity tool that includes built-in softphone, a rich set of telephony features, and a TAPI service provider supporting direct dialing and incoming pop-up screens from Outlook
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Secured Conference Bridge – each Sea Softswitch server supports conferencing facilities, including 3-way, N-way, and multi-party conferences with up to 48 participants
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Billing – Call Detail Reports can be exported to any standard billing system program for the management of tariffs and accounts
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Mobility – with Tadiran's multi-layered mobility features, users can be seamlessly reached anywhere as a remote extension:
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FlexiCall – ensure that staff never miss a call by integrating their desk phone with their mobile number
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Callback / Call-through – away from the office? No problem. After dialing a dedicated Mobility number, users receive a dial tone allowing them to make inexpensive calls from within the Sea Softswitch system.
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Networking – the Sea Softswitch can interoperate with 3rd party softswitches or PBXs in a network environment:
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QNET/IPNET – Coral IP networking allows Sea Softswitch users to communicate with other Coral systems, enjoying point to multi-point connectivity while maintaining a high level of security. QNET provides network wide features while maximizing transmission capacity by using one channel for voice, data, and fax.
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SIP Trunks – the Sea Softswitch can interconnect to Internet Telephony Service Providers via SIP trunks, allowing for Service Provider hosted deployments. This solution offers the same benefits as in distributed enterprise deployments.
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Sentinel Pro – enables the connection of remote IP phones located behind Network Address Translation (NAT) servers or firewalls by transferring signaling and RTP traffic through the firewall or NAT server to the relevant endpoints in the LAN network.
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