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UNIFIED MESSAGING

SeaMail is a powerful integrated unified messaging system designed to increase productivity and improve customer satisfaction by consolidating voicemail and email into a single inbox. Scalable from a basic integrated 4 to 8 ports, SeaMail supplies the enterprise's voicemail system with a virtually unlimited number of mailboxes for all endpoints. SeaMail Basic is also upgradeable to the Enterprise version, which includes unified messaging and text-to-speech capabilities and offers comprehensive system and usage reporting on both a real-time and cumulative basis.

SeaMail (Basic) Benefits: 

  • Single Unified Inbox – access and manage voice and email from one inbox
  • Multiple Features – including call screening, Wake Up calls, and incoming messages notifications
  • 3rd Party Integration – with Microsoft Outlook and POP3 email client applications with real-time IMAP synchronization between email and voice mailboxes
  • Web-based Administration – via the SeaMail Web portal (accessible directly from the Sea Softswitch portal) users can specify their own voicemail settings, including introductory greetings, passwords, wakeup calls, and much more

SeaMail (Enterprise) Benefits: 

 Includes all the features and benefits of the basic SeaMail, plus:

  • Multiple Auto Attendants – up to 99 “Department mail boxes” can be defined
  • Script Mail Boxes – unlimited in number, allowing for IVR capabilities
  • CID-based Routing – calls can be forwarded or rejected to the user's mailbox based on the caller ID of the incoming call
  • Fax (optional) – receive and store fax messages as email attachments using the T.38 protocol for fax over IP
  • Text-to-Speech (optional) – emails can be converted to voice files and read back when accessing the system from a telephone
  • Voice Recognition (optional) - listen and respond to emails using voice commands based on NSC technology
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